We keep you updated with the status of all your sent contracts both with in-app:
And with instantly incoming to your inbox email notifications:
If any of your recipients claim they have not received the link to sign your contract, you can try asking them to search for any emails received by email@example.com.
Hint: If you have chosen a specific signature order, the first signee in this order must have signed the contract in order for the next in the flow to receive a link to it.
If no action has been taken on your contract an automated email reminder will be sent to the contract recipient/s after 2, 5, 10, 30, 45, and 60 days. Once the contract is signed, or 60 days have passed, the reminders will then stop.
Read more about these reminders here.
If you still need additional information or assistance, reach out to us at any time by contacting our Support Team.