I have deleted a Draft/Pending contract/Template by mistake - can I recover it?
If you have deleted a document in a draft, pending contract, or template state and need to recover it back, you cannot do that on your own. You can contact our Support Team who can help you regain the lost access.
What details do I need to provide for a document recovery?
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Document title
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Document state
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Document creator
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Steps that were taken upon deletion:
- Did you change anything in the document's content upon deleting it
- How did you delete the document and from which location (Private, Shared folder, Private or Shared Space)
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Any additional details about the date and time of creation and deletion of the document
Once you send your request to our
Support Team, we will make sure to help you retrieve access to the lost document again. The action requires intervention from our developers and we will keep you informed about the progress at all times.